Substantial Online Outage Affects Dozens Sites and Mobile Apps

A widespread online failure has affected many sites and apps globally, with users reporting troubles getting online due to difficulties at the web hosting platform.

The disrupted services include the social media app Snapchat, the gaming platform Roblox, Signal, and Duolingo, in addition to several Amazon-operated services such as its main retail platform and the Ring doorbell home security firm.

Across the United Kingdom, the financial institution Lloyds was impacted along with its branches Halifax and the Scottish bank, while there were further notifications of issues using the HMRC website on the start of the week. Additionally in Britain, multiple Ring device owners turned to social media to complain their home gadgets were failing.

Solely in the United Kingdom, reports of problems on particular apps totaled the tens of thousands for each platform.

Amazon reported that the issue began in the eastern region of the US at AWS, a unit that provides essential online framework for numerous companies, who lease capacity on AWS infrastructure. AWS is the world’s largest web hosting platform.

Shortly after the start of the day (PDT) in the America (8am BST), officials reported “elevated failure rates and delays” for Amazon's platforms in a area on the eastern US of the United States. The cascading impact appeared to hit services worldwide, with the outage tracking website reporting issues with the corresponding services in multiple continents.

Cisco’s Thousand Eyes, a tool that tracks internet outages, further indicated a increase in issues on the start of the week, and numerous instances located in the Virginia area, the site of the AWS US-East-1 zone where officials confirmed the issues originated.